Frequently Asked Questions
Are Musk Eyewear sunglasses polarized?
Musk Eyewear sunglasses feature high-quality polarized lenses that help reduce glare from reflective surfaces such as water, roads, and glass. This improves visual clarity and reduces eye strain during outdoor activities.
Do your sunglasses provide UV protection?
Yes. All Musk Eyewear sunglasses offer UV400 protection, which blocks 100% of harmful UVA and UVB rays to keep your eyes protected in bright sunlight.
What face shapes do these sunglasses suit?
Each product page includes a recommended face shape guide to help you choose the best frame for your features. Our collections are designed to suit a wide range of face shapes including round, oval, square, and heart-shaped faces.
How long does delivery take?
• Orders are dispatched within 24 hours (excluding Sundays and public holidays).
• COD orders will include additional shipping charges applied at checkout.
• Delivery times vary based on the shipping method, location, and product availability.
• For metro cities, orders usually arrive within 2–3 business days.
What is your return and refund policy?
• We accept returns if the item is in its original condition with packaging intact. A ₹200 convenience fee applies to all returns. COD orders are eligible for a credit note only after deductions.
• Refunds: Processed within 3 days for gift coupons or 3–7 working days via bank transfer (NEFT) after quality checks.
• Exchanges: An additional ₹200 fee applies.
- Damaged Items: Do not accept tampered packages. Report damage within 48 hours with an unboxing video for a replacement or refund.
- Sale Items: No returns, refunds, or exchanges on discounted or promotional purchases.
For full details, visit our Return Policy page.